March, 2020 Archive

Virtual Physiotherapy – Covered By Insurance!


We want to make sure you continue to have access to physiotherapy services while social distancing!

Are you wondering what you can do about your pain while you’re at home?

What is the cause of your pain?
Am I doing the right thing for my pain? (ie. rest, ice, heat, walking???)
Should I risk going to my doctor’s office?
Do I need an X-Ray?

WE CAN HELP answer all your questions and ensure you get the right kind of care.

Virtual physiotherapy or Tele-health appointments happen FACE TO FACE on-line through a virtual visual connection where we can see and talk to each other, just like we are in the same room. Most extended health benefit plans are now covering virtual physiotherapy at the same rates as in-person treatment. At Bonavista Physiotherapy our philosophy has always been to promote self-treatment. As such, virtual physiotherapy will be an easy switch for us and our clients.

What happens during a virtual physiotherapy visit?

  1. We take a history of your general health, lifestyle, and your injury to get an understanding of the condition (just like we do in the clinic)
  2. We do a comprehensive functional movement assessment and observe limitations (same as in-person)
  3. Evidence-based treatment, education (same as in-person)
  4. Individualized treatment – self mobilization, home exercises to reduce pain and improve mobility (just like in the clinic)
  5. Understanding how to manage and progress at home which is a huge component to recovery (no different than usual)
  6. Ongoing follow up to progress through all stages of recovery
  7. In – person consultations are always an option if you and your therapist decide on-line sessions can not fully resolve your problem

We recognize the importance of social distancing and staying safe during this difficult time but that doesn’t mean you need to stay in pain!! Many patients are following a hybrid model of care where some visits are on-line and some are in-clinic. We will make sure you get what you need to fully and quickly resolve your problem.

Tele-rehabilitation guidelines are in place for physiotherapists practicing in Canada and our technology is HIPPA compliant. Our Privacy Policy is all set up to cover tele-rehab

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Book an Appointment Online

 

Corona Virus – What are we doing?

 

OUR BUSINESS REMAINS OPEN AND WE ARE HERE TO HELP 

AS OF MAY 4th, WE ARE ABLE TO SEE A LIMITED NUMBER OF PATIENTS IN-CLINIC FOR PHYSIOTHERAPY. IN ADDITION, PHYSIOTHERAPY REMAINS OPEN FOR VIRTUAL CARE. WE HAVE TELEHEALTH APPOINTMENTS AVAILABLE FOR THOSE WHO WISH TO REMAIN AT HOME BUT STILL ACCESS PHYSIOTHERAPY.

Over the past 6 weeks, we have completed over 800 virtual care sessions.
Many patients have completed their whole course of care through to resolution (assessment, treatment, discharge) through video consultation. Not many therapists can “fix” a patient without ever touching them. This is a very specialized skill that MDT clinicians share. All of our therapists have had extensive training in Mechanical Diagnosis and Therapy (MDT) and as a result, we are able to VERY EFFECTIVELY assess and treat via telehealth. We believe in patient education and empowerment and we have loved seeing our clients in right in their homes. Patients really appreciate the convenience, effectiveness and safety of receiving physiotherapy care in this way. Extended health benefit plans are now paying for virtual physiotherapy.

  
Through our continued vigilance we endeavor to keep our patients and staff safe.  To that end, we wanted to make sure that you are aware of additional steps that we are taking. It is important that you feel confident and comfortable attending your visit with us.

OUR ROLE

  • Following the guidance of Physiotherapy Alberta College and Association, the Chief Medical Officer and the Government of Alberta we are pre-screening all patients and staff prior to attending the clinic.
  • The guidelines recommend in-clinic visits be reserved for those who can not be treated via video consultation and where the benefit outweighs the risk to both the patient and the therapist.
  • From the beginning of this outbreak, we have doubled our efforts in regards to our already rigorous infection control policy.  In addition, we are requiring all staff and patients to wear masks when in the clinic and thoroughly sanitize hands on entering and exiting.
  • All payments and paperwork will be done electronically where possible to limit touch points.
  • We are ensuring at least 2 meters social distancing between people at the clinic by limiting the number allowed in at any one time.

YOUR ROLE

  • Consider making your first appointment via video conferencing. A large portion of your assessment happens through talking. We need to ask you a lot of questions in order to understand your injury and your overall health. This can very effectively be done remotely. Following the first portion of your assessment, you and the therapist can better determine what the best plan of action is.
  • Stay calm and positive, stress and anxiety have very negative effects on health and make pain worse. Be healthy and take care of yourself.
  • Eat well, sleep well, try and get outside for some fresh air.  Please wash hands OFTEN, avoid touching your face, maintain social distance, disinfect high touch areas around your home and car.
  • Support your local small businesses and their staff but maintain a safe social distance.  Hopefully, together we can weather this storm.

STILL HAVE QUESTIONS?

You can take the TAKE THE ONLINE SELF ASSESSMENT prior to attending or canceling an appointment.

HUNDREDS OF SATISFIED PATIENTS

Lauri
I broke my right arm at the elbow on May 8 I had immediate surgery and started physiotherapy on June 1. A wise professional told me lis...
Joan karlowsky
After knee replacement surgery I was discouraged until I made my first appointment with Rachelle. Her skill set and lovely encouraging...
Richard S. (Calgary)
Our family have been patients of Bonavista Physical Therapy for a number of years. Through the years we have had treatment for a numb...

Track Your Recovery!

We have some of the fastest recovery times across North America:

Faster than:

96%
of clinics for
hip injuries

99%
of clinics for
knee injuries

97%
of clinics for
foot/ankle injuries

92%
of clinics for
back/lumbar injuries

Over the past 3 years, we’ve compared our stats to 16.9 million assessments and 19,600 clinicians in over 4,200 clinics. Find out more with Focus on Therapeutic Outcomes (FOTO).

Learn more about how we’re
Pushing the industry

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